Privacy Policy

1. Introduction

CreatorAtlas, Inc. ("CreatorAtlas," "we," "us," or "our") operates the CreatorAtlas platform, a TikTok Shop intelligence service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using CreatorAtlas, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, password, and profile details you provide when creating an account.
• Platform Data: TikTok Shop performance metrics, content analytics, and creator/brand data you connect to our platform.
• Usage Data: Information about how you interact with our services, including pages visited, features used, and timestamps.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Payment Information: Billing details processed through our third-party payment providers. We do not store full credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our TikTok Shop intelligence platform.
• Generate analytics, insights, and recommendations for your account.
• Process transactions and manage your subscription.
• Send you service-related communications, updates, and support responses.
• Detect, prevent, and address security issues and abuse.
• Comply with legal obligations and enforce our terms.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for the platform to function properly (authentication, security).
• Analytics Cookies: Help us understand how visitors use our site so we can improve it.
• Preference Cookies: Remember your settings and personalization choices.

You can control cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may limit your use of some features.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, analytics, and email delivery services. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf. We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Request portability of your data in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@creatoratlas.ai.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law, to resolve disputes, and to enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

CreatorAtlas is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of CreatorAtlas after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: